Direct Energy

"Scary" phone call...We made a payment using our online bank which was 1 week late a very rare occurrence. First time I can recollect. They are very heavy handed on the phone tryin...

A DIRECT ENERGY REP CAME TO MY DOOR AND TOLD ME IF I SIGNED A CONTRACT HE WOULD LOCK ME INTO A 10.79 PER KWH RATE FOR A YEAR AND CON ED CHARGES 17.9.TERMS ARE IF I CANNCELLED WITHI...

Stay away from direct energy,they are british based company.Last thing we need is more british companys in the usa.Buy american,or move out.Once they call you,they never stop.Get ...

Direct Energy is impossible to deal with. They love to transfer you to the next person just so they don't have to deal with you. My electricity was supposed to be turned on tod...

I had signed up in 2011 for the 1 year Direct ENERGY Home Maintenance Program. In Fall 2011, I started getting multiple renewal notices imploring that I needed to CALL NOW to rene...

My average daily usage is between $1.25 and $1.75. Prepaid program. I switched from TXU. I had a smart meter and my bill was around 140 a month. DE text me everyday and let me know...

I contracted for duct cleaning. I had to wait a month. I had to be at home for pretty much the entire day. I had to move furniture ( in advance ). I had to make sure access was ava...

When I tried to file a complaint with the Direct Energy kept telling me I put in the wrong account number.(REALLY) So evidentlly something is wrong with Direct Energys web site bec...

Paid a bill online direct energy gave me a conformation number, 6 days later money still not taken from the account I called Direct Energy and they stated that It was the wrong acc...

Our energy bill is normally $120 - $200. We have been with them over a year and have never had a late payment. This month, we received a bill for over $700, stating it was for the ...

This company has been calling my phone 2 to 3 times a day for the past several weeks. I have asked them to remove my number and they continue to call me. They gave me a 1800 numb...

I opened my gas bill and to my suprise the mcf rate was at $8.99! Now come on the average variable here in Ohio is mid $4 to mid $5 mcf! No letter no nothing! My plan expired ...

Words alone could not express my discontent with Direct Energy. At one time we cared about monopolies in the US. Their connection with Encore and the Utilities Commission is disg...

Wow what a headache I have a house that I am fixing up. I do not live there and I put a brand new high efic. furnace in it. I (to put it in perspective) I, at the time, was receivi...

I was with Direct Energy for three years, struggling to work out a 5 yr contract that I had been duped into. Finally a representive from Just Energy came by and talked with me. He ...

I called Direct Energy to replace their rented hotwater tank. The Company that came was Ciphers ABHC sub contractors for Direct Energy, but their truck said Direct Energy so you th...

I signed up with Direct Energy on April 1st, yes the irony. I been a good customer for at least. 4 months. Their rep called soliciting about Power To Go Plan. He told me I get $25 ...

My Mother is in her *8os and thay have her Bill coming due on the 27th Icalled and explaned she is on a fixed encome and gets her check on the 3rdask them to change hed...

I formerly used Direct Energy for my home electricity. I have a long story but I will keep it short. In a nutshell: they will D/C your service without notice, send D/C notices (...

I am moving this Thursday due to a change in owners. Direct Energy is refusing to allow me to cancell services since I am under contract and do not have a new address in their serv...

Direct Energy Total Home Protection Plan only protects your home if you do not have a problem. The moment you have a problem, out comes the undisclosed fine print which includes ex...

I moved and had paid my final direct energy in full and on time. That was over 8 months ago and after repested phone calls to direct energy and the collection agency I thought ot w...

Just wanted to find our what rate we are paying got through to Customer Care in India? You got to be kidding.Spoke to two individuals and could not understand a word they w...

My mom lives in west texas and the heat has been in the 100's for days now. last week it was 102 and the direct energy disconnected my moms electricity due to late payment (alt...

Direct Energy has pulled my credit 12times in a year has made marks on my credit report and they done this without permission or authorization...All bills have been paid on time as...

When I moved into my new house the hot water tank was 16 years old and rented through Direct Energy. It leaked and damaged the finishes in my basement. A serviceman came to the h...

Direct Energy comes to your door and asked to see your currant bill with London Hydro They offer you a fixed price on your hydro, but don't tell you that you will be paying the...

18 January 2011My recent dealings with Direct Energy Services LLC http://www.directenergy.com Their parent company is Centrica http://www.centrica.com , which has Brit...

Direct Energy promised that we would receive vouchers for gift cards 45 days after signing up as customers. The vouchers never came. We were told repeatedly that they were coming. ...

I have a child autism and another with delayed learning. I paid my bill online and forgot to get a confirmation #. When I went back the next day to retrieve the # the site did not ...