I live on the 6000 Block of 43rd Avenue in Hyattsville MD. STOP SOLICITING here. I've told you I'm not interested yet I keep getting bothered by you, and so do my neighbors. I have a baby who naps often and two protective dogs. Stop disrupting our peace and respect our...Read more
A guy a few years ago came to my door from direct energy. I was just looking into bundling my services with either them or the provider I am now with. I asked him straight up if everything would be with them. And when I mean everything I asked my electricity, gas,...Read more
My father received a call from Direct Energy about auto-renewing their service. First - they didn't even have the state correct. Second they said they were from DUKE Energy. He then receives a letter confirming his auto renew for over $400! When I called to cancel this...Read more
I didn't like
- Billing tactics
- Customer service
Direct Energy - Scam
Scam they tell you they are going to cut off something, but yet they charge you almost double what you already pay. I called and cancelled within the 3 days they give you before I got roped in and stuck.
Direct Energy - I want my money back
Yes they took my money put it on the wrong acc cause I pay the wrong bill and won't refund my money back to my debit card and they been hanging up on me and lie about the manager not being there
I signed up with Direct Energy October 2014. Their rates were great, at the time. It is now March 2015, and they are now charging me $20 PER DAY for electricity!! I will be switching providers this weekend.
Other Product Review
QUIT CALLING ME. IM ON DO NOT NOT CALL LIST. YOU CALL ONCE A DAY. NO ONE COMES ON TO TALK TO. NOT EVEN A RECORDING. STOP. STOP STOP
Our salesman told us our bills would be reduced and that we would produce extra electricity and get paid by our electrical provider. Actually we only produced 70% And we used all of extra in November. Now we are stuck with these things on our roof, a loan to pay for...Read more
They call me several times every single day telling me then can get me cheaper business energy and when I say I'm not interested they call me a dumb b**** and today I was told to go f*** myself. HilariousRead more
I was with direct energy for about two years at first I thought direct energy was the best company ever. Toward the end of my contract I noticed a change within there customer service and professionalism not in a good way. The representative are very rude and try to...Read more
I was contacted by Direct Energy in October of 2016 to renew my electric service contract with them. I explained that my business may have to relocate due to a problem with the current building lease. The representative assured me that if we moved from the current...Read more
Always when the bill has been paid IN FULL even after you call them to confirm they received the payment they will STILL try to shut your gas off! Customer service is a rude joke, when I asked why they were still trying to shut my gas off the lady got angry with me and...Read more
A representative knocked on my door at 6:30pm on a Saturday of a holiday weekend. The gentleman gave a quick schpeal in regards to lowering my energy cost to .07 cents. When I told him mine is currently at .04 cents and I was not interested, he asked to see my bill. I...Read more
So I get a visit from a third party energy supplier that wants to see my bills to see if I'm being overcharged. We've all been there huh? Well it sounded good.... you know, lower rates and all. One month later, Direct energy shows up and also wants to see my bill. They...Read more
Do you have something to say about Direct Energy? What happened? What can we help you with?