Malta, Illinois
Not resolved
1 comment

When a solicitor from Direct Energy came to my door and told me I was *required* to give him copies of my electric bills, I told him I was going to call the police to check on his solicitor's license.The PD sent officers, and I pretended to be on hold until the officers arrived.

They arrested him. Posted on Facebook for other locals to do the same. Battle WON.

Don't give in to pushy door-to-door sales people - that's all these people are.If you want to take advantage of fixed rates, do your homework (my advice).

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DirectEnergyHelp
Houston, Texas, United States #1322065
Direct Energy Verified Representative

Good Morning!We are very sorry in the delayed response and to hear of your negative experience with Direct Energy.

We want the opportunity to look into your account to resolve your issue if it has yet to be addressed. Please email us at dedigitalcare@directenergy.com with your full name, account number, phone number, mailing/service address, and your issue needing to be addressed at your earliest convenience.

Thank you and have a wonderful day.-Rose

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