Contact Direct Energy Customer Service
Direct Energy Contact Information
- (866) 420-3174
- (888) 305-3828
- (866) 420-3174
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Summary of Direct Energy Customer Service Calls
Direct Energy Rating Stats
About Direct Energy
Initial contract price, Idea of a cost savings, Rates were great in the beginning, Price, Possiable savings
Customer service, False promises and run-around, Variable price scam, Given the runaround, Their customer service
Direct Energy is a retailer of energy and energy services. With over 5 million customers in Canada and the United States, it is the largest energy and home services retailer in North America. The company was founded in Toronto in 1986. In 2000, the company was acquired by Centrica, the UK-based parent of British energy retailer British Gas. Direct Energy's U.S. operations span 20 states and the District of Columbia including: Texas, Ohio, Michigan, Illinois, Pennsylvania, California etc. In Canada, Direct Energy has operations in Ontario, Alberta, British Columbia, Manitoba and Quebec. Direct Energy is a regulated gas and electricity provider in Alberta, operating under the Direct Energy Regulated Services brand. For residential customers and small business, Direct Energy offers fixed price electricity and gas plans, as an alternative to the local utility. Through its services division, Direct Energy installs and services heating, ventilating and air conditioning equipment. It also can perform energy retrofits and other energy management projects at larger facilities.
Direct Energy is ranked 35 out of 880 in Utility category