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1 comment

I was never made aware that my contract ended and was never offered my direct energy to renew my contract instead they put me on a variable which I was paying 10 to 13 percent until I noticed. Then to end the contract I owed them and paid over $500. This is a scam

Product or Service Mentioned: Direct Energy Account.

Reason of review: Pricing issue.

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Houston, Texas, United States #1322983
Direct Energy Verified Representative

Good Morning, we are sorry for your negative experience with Direct Energy. We want the opportunity to look into your account to resolve your issue if has yet to be addressed.

Please email us at with your full name, account number, phone number, and mailing service address at your earliest convenience.

Thank you and have a wonderful day. -Rose

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