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Pos customer service, I've found a better rate and my bill isn't due til 9/3/2014....it's the 27th of August and there calling me for payment already harassing me...

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DirectEnergyHelp
Houston, Texas, United States #1320927
Direct Energy Verified Representative

We apologize that we did not see your post until now.We appreciate feedback and are always willing to help with any issue that may need resolution.

We can be contacted at DEdigitalcare@directenergy.com anytime!-Eden

Anonymous
Plano, Texas, United States #866304

Same thing - our bill is due on 9/15/2014 and for some reason they are calling asking us to pay the bill today.No, that is why there is a due date.

We are so tired of their customer service and their horrible rates!Switched to another provider on 8/26/14 - can't wait to be rid of Direct Energy!!

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