Direct Energy - Customer Care Review
I was misinforned regarding Direct Energy being a 3rd party contractor with a 3 year contract.I advised the representative the house was a rental and i was moving within 6 months.
I recieved a NEST thermostat and returned it. The Nest company verified it's return. Now Direct Energy has turned me over to a collection agency for $104.
I moved in August and paid the balance of my Consumer's Energy bill.Will this ever end?
This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Direct Energy. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Direct Energy.
Check out the best and the worst companies in Utility category for more informed decision or compare Direct Energy to other companies on our site.