I opened my gas bill and to my suprise the mcf rate was at $8.99! Now come on the average variable here in Ohio is mid $4 to mid $5 mcf!
No letter no nothing! My plan expired in August and you would have thought they would notify you....but nope....they just plan on ripping you off. Thank goodness I truly looked at my gas bill! When I called they offered me a rate of $5.99...wooohoo!
I am now with a different company with a fixed rate of $5.35.
Vectron also offered a variable rate of $4.78 which is the norm here...So Long Direct Energy...have been a good customer for years and this is the payback I get! Thanks so much!
Review about: Direct Energy Customer Care.