1 comment

I just want to say that I have been with direct energy for 3 very happy years. I have had no issues with this company, the customer service agents are so friendly and helpfull.

As long as you keep in touch with them if your going to be late they are more than happy to work with you and protect your account. I have read alot of the complaints on this site, which are not legitimate complaints.

It sounds alot like *** bc alot of the complaints are due to the local distributor in the area, which can be aep, oncor, cnp, or texas new mexico power. So before people complain they should really do their own research.


Product or Service Mentioned: Direct Energy Account.

Company wrote 0 private and 1 public responses to the review from Mar 29, 2012.
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Houston, Texas, United States #1322134
Direct Energy Verified Representative

Thank you for the great review. - Rose

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