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I was with Direct Energy for three years, struggling to work out a 5 yr contract that I had been duped into.Finally a representive from Just Energy came by and talked with me.

He showed how I had been overcharged for too long, so I called Direct Energy and asked if they were willing to reduce my rates to match other companies-- they said NO!!

So I signed up with the other company and had to pay a ridiculous price to get ayay from those crooks, but my bills have been at least 1/2 of the bills from DE.I will recoup this loss in no time and I am so glad to be rid of these scumbags

Review about: Direct Energy Electricity Supply.

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Anonymous
Division No. 8, Alberta, Canada #1321328

I hate the name Direct Energy, and I tell everyone who says they are with this bunch of crooks, to see how much they are being overcharged. I have had much cheaper bills since I left them, and much better service.

Anonymous
to Mildred Johnson Dallas, Texas, United States #1322195

We appreciate your feedback Mildred and we apologize that you have had such a negative experience with Direct Energy.We are working hard everyday to improve our customer experience.

If there is ever anything we can assist you with please don't hesitate to reach out to us at dedigitalcare@directenergy.com.

Thank you and have a wonderful day Mildred.-Rose

DirectEnergyHelp
to Mildred Johnson Houston, Texas, United States #1322199
Direct Energy Verified Representative

We appreciate your feedback Mildred and we apologize that you have had such a negative experience with Direct Energy.We are working hard everyday to improve our customer experience.

If there is ever anything we can assist you with please don't hesitate to reach out to us at dedigitalcare@directenergy.com. Thank you and have a wonderful day Mildred.-Rose

DirectEnergyHelp
Houston, Texas, United States #1320703
Direct Energy Verified Representative

We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

JLOERA
#457628

ACTUALLY, DIRECT ENERGY DO NOT OFFER 5YR CONTRACTS, ONLY 1YR & 2YR. AND CALL AROUND TO SEE IF OTHER PROVIDERS WILL MATCH RATES, MOST WILL NOT THEY WILL JUST OFFER YOU THEIR LOWEST RATE.

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