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I didn't sign up for direct energy I will not give someone that comes to my door my information, I have had my identity stolen before, today I find out some door to door person signed me up with out my permission and my bills have doubled, are they going to refund my money?

Product or Service Mentioned: Direct Energy Residential Electricity Supply.

Reason of review: Problems with payment.

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Houston, Texas, United States #1322988
Direct Energy Verified Representative

Good Morning, we are sorry for your negative experience with Direct Energy. We want the opportunity to look into your account to resolve your issue if has yet to be addressed.

Please email us at with your full name, account number, phone number, and mailing service address at your earliest convenience.

Thank you and have a wonderful day. -Rose

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