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They call me several times every single day telling me then can get me cheaper business energy and when I say I'm not interested they call me a dumb b**** and today I was told to go f*** myself. Hilarious

Reason of review: Poor customer service.

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DirectEnergyHelp
#1358761
Direct Energy Verified Representative

Hi.Thank you for providing us with this valuable feedback.

We train our agents to act courteously and appropriately with everyone. We would like to investigate this further for you.

If you could please email us at dedigitalcare@directenergy.com with the phone number at which you were receiving the calls as well as the names of the agents, we can then investigate the matter.Sincerely, - Henry, Direct Energy Digital Care

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