I am disabled and on disability and you raised my electric to 3 times what I normally pay! i am on a fixed income and that's why i agreed to the fixed rate of.05 and even signed up for it when it was time to renew and then you say it won't be in effect for 2-3 months?
I am very disappointed and i hope and pray you will fix this asap! now i face shut off notices and i will sue if that happens! NYSEG # 10015039216 kathryn meyer. this needs to stop!
i called and you said there was nothing you can do? why is that?
how do i file a class action lawsuit? i have many friends i will find a way to stop you from doing this to poor disabled people!
Product or Service Mentioned: Direct Energy Electricity Supply.
Reason of review: Problems with payment.
Monetary Loss: $1000.
Preferred solution: Price reduction.
I liked: It was ok til now.
I didn't like: I used to like you.