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4 comments

Everyday they call me 3 or 4 times. I am not interested but they keep calling.

What do you not understand about "im not interested"? Irratating

Reason of review: Poor customer service.

Company wrote 1 public responses to the review from Feb 02.
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Anonymous
#1602518

My husband and I are not even a customer of Direct Energy and we get 1 or 2 phone calls a day from them and it is really annoying. I started hanging up on them when I see them call because they won't stop.

Anonymous
#1527300

I need to be on this do not call list also. You've called me 3 times in the matter of 4 hours today ! I said I wasn't interested

DirectEnergyHelp
#1428133
Direct Energy Verified Representative

We apologize for any inconvenience this may have caused you or your family. We would like to resolve this right away.

Could you please email us at dedigitalcare@directenegy.com with the phone number we are calling from and also include your phone number?

With this information we will forward it to the appropriate department to have your number added to our Do Not Call List. Thank you, - Cole

Anonymous
to DirectEnergyHelp #1578022

I hope someone sued direct energy for harassment. I have been asked to be removed from your call list every single day when one of your reps calls.

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