A young women came to my door and claimed that my town had signed a special deal with Com Ed my electric provider. She was wearing a Direct Energy shirt and told me Direct Energy supplies the power for Com Ed, which is a LIE. She then told me I 'had' to bring a copy of...Read more
Resolved: Direct Energy - Terrible incompetence!
We live in TX and were under a mandatory evacuation order due to the risk of flooding from Hurricane Harvey. We were out of town before this order was issued and so did not turn off the power before we left. We were concerned about electrical hazards in case our house...Read more
I'm honestly not sure if direct energy is a scam or not, but the way they "enrolled" me in their program was very dishonest. A sales person came to my door and asked to see my electric and gas bills to see if I was being charged a fee I shouldn't have been. (I probably...Read more
Came to my door stating that they were from an "oversight company" called Direct Energy, that for some reason they "still had us in their system" (never was, not possible) and that they needed to review my current energy bill to determine the reason why I was getting...Read more
I just filed a complaint through MAE. Due to a post shared on Facebook I was prompted to check my bill to see if I was also being waaay over charged for gas. Sadly I am! At $8.78 compared to $3.06!! I am not sure how long this has been going on but I can tell you this...Read more
Today a sales rep came to our door, I explained I had already spoken to a rep that had come to our door previously and we decided we were not interested. Rather than respecting my answer that we were not interested he insisted I show him my electric bill. Why would I...Read more
They caught my wife (who's English is not strong enough to understand the difference between "COULD save you half" and "WILL save you half" at home alone one day and mislead her into signing up. The actual bill was double not half. To add insult to injury it cost us...Read more
We were Direct Energy customers for years. About two years ago, our town switched us from a box address to a physical address. We called Direct Energy immediately and updated our mailing address. But nope, no bills. Being diligent, we continued to make automatic...Read more
Everyday they call me 3 or 4 times. I am not interested but they keep calling. What do you not understand about "im not interested"? IrratatingRead more
they have no idea who I am yet the bank claims ice a collection agency says I owe them money I have no way to contact ice!!!!!!!!!!!!!! I want to buy a house and my credit is messed I can not pay the bill, even though I feel I should not. I can not work things out with...Read more
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