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1 comment

Our salesman told us our bills would be reduced and that we would produce extra electricity and get paid by our electrical provider. Actually we only produced 70% And we used all of extra in November. Now we are stuck with these things on our roof, a loan to pay for them and no reduction in the bill.

Product or Service Mentioned: Direct Energy Electricity Supply.

Reason of review: Pricing issue.

Company wrote 1 public responses to the review from Aug 03, 2017.
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Direct Energy Verified Representative

Hi! Thank you for reaching-out to us.

If you could please email us at with your account number and address, we may then review the matter and work with you to resolve the situation!

We look forward to resolving the matter with you. Sincerely, - Henry, Direct Energy Customer Care

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