Not resolved
1 comment

First call they admitted they did not notify me of the change and started a complaint.Surprise, they found they had and of course I can not prove they did not.

The scale is way over consumers so they are taking advantage of a senior. I am having it stopped and of course that can not be done till Feb 1 so they will continue to win until then. I am warning all friends on face book and in person.

It starts good but if you can not stay on top of it it turn into rip off.

I feel used. Oh and the second lady was no where near as friendly as the first.

One person did thank me for being a customer as I was cancelling and I laughed and said you should thank me for all you charge and he tried hard not to let a little laugh out and then got professional again.RIP OFF ALERT Jean

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss pricing issue of electricity and associated monetary loss in the amount of $100. Direct Energy needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned electricity in their reviews. You may find this information helpful for further shopping at Direct Energy.

Had an Experience with Direct Energy?

Write a review


Terms of Service
Post Comment
Houston, Texas, United States #1320787
Direct Energy Verified Representative

We are sorry that we did not see your post until now.We appreciate feedback and are always willing to help with any issue that may need resolution.

We can be contacted at anytime!-Eden

You May Also Like

Republic Services is it legal Extortion and Fraud or Illegal Republic Services "They took two of my payments and credited a closed account. Causing the open account to go delinquent and charged with multiple lien fee's. They promised me they would apply..." Read more Direct Energy - Billing issue Direct Energy "I was billed on budget billing every month since 6-2016 for $342.00 over several months the credit balance was not used toward the bill, so we amassed a credit of..." Read more Waste Pro Usa - Recycle bin just skipped ! And not emptied Waste Pro Usa "I called twice as I was the ONLY one on my block that did not get my recycle bin emptied!I was assured it would be addressed.Well it is now 8:30pm..." Read more Direct Energy False Advertising Strikes again! Direct Energy "I received an offer in the mail 8 months ago approximately early October 2014 stating that I would receive 25,000 Aeroplan miles for renting a water heater from Direct Energy,..." Read more Converse - Worst shoes EVER! Converse "I bought a $60 pair of Chuck Taylor's for both of my sons at the beginning of school in August. It is just now getting to be the end of..." Read more Calatlantic Homes - Buyer Beware Calatlantic Homes "Garage door wood shrunk and left unpainted grooves in door. Builder says "sorry, paint touchup already done". Ours is the only garage door on street that looks this bad. This..." Read more Grand Furniture - Cheap Grand Furniture " Literally the worst bed frame I ever brought in my life, 2 months after having the bed frame it started to fall apart. The screws are loose, the wood..." Read more Kenneth Cole - Poor Product sold. Kenneth Cole "I brought a wallet from Blue water Bridge duty free shop ,Point edward ON,N7V4JS Canada. on july 12,2017 while going to USA to meet my sister along with my wife..." Read more