Direct Energy - Water heater flooding - 11pm - April 14, 2014
Called company who could care less about the flood, could only book me in for service 1pm -5pm the next day, apparently everyone was flooding...go figure.Had no choice but to book these times for service (what are you supposed to do????).
Told client services person I was less than happy with this service and that I'd be looking elsewhere for a provider. Called back the next day to confirm the service time only to find that the client services person didn't even bother to book me a service time!!! Had to rebook for 5pm - 9pm.
What kind of lousy service is this when your basement is flooding due to faulty equipment from this company????This person should be fired.